- Choosing the right rental car starts with knowing the purpose of the trip—whether it’s business, leisure, or a special occasion that calls for something upscale. Once the need is clear, comparing prices across platforms helps
uncover the best deals for the desired vehicle class. Location matters too; a rental company with convenient pick-up and drop-off points can save time and hassle. For frequent renters, loyalty programs offer valuable perks like
upgrades, priority service, and discounted rates. Finally, reading recent reviews—especially for the exact branch being used—can reveal insights into customer service, vehicle condition, and hidden fees, helping avoid unpleasant
surprises.
- Recent rankings for 2025 highlight a few standout rental car companies depending on your priorities, such as price, location, customer service, and vehicle type.
- National Car Rental: Rated the #1 company by both Travel + Leisure and Forbes, National is praised for its Emerald Club loyalty program, which lets members choose their own car from the “Emerald Aisle” and skip upgrade fees.
It’s a favorite among frequent travelers for speed, flexibility, and service.
- Enterprise Rent-A-Car: Known for excellent customer service and a massive network of locations, Enterprise is ideal for both leisure and business travelers. It also ranks high for low extra fees and vehicle availability.
- Alamo & Budget: These brands offer competitive pricing and are great for budget-conscious renters. Alamo is especially popular for its streamlined return process, while Budget often features discounted prepaid rates.
- Sixt & Europcar: If you're traveling internationally, Sixt (Germany-based) and Europcar (France-based) are top picks for vehicle quality and fleet variety, with Sixt earning praise for its newer cars and superior selection.
- Both National and Sixt shine in the rental car world, but they cater to slightly different traveler profiles with standout strengths.
- National Car Rental consistently ranks at the top for customer satisfaction, especially among business travelers. According to the 2024 J.D. Power Rental Car Satisfaction Study, National earned the highest score thanks to its
flexibility in vehicle choice, streamlined service, and loyalty perks through the Emerald Club, which lets frequent renters skip the counter and choose their own car. It’s a favorite for those who value speed, control, and reliability.
- Sixt, on the other hand, has carved out a reputation for luxury and family-friendly service. It was voted the #1 rental company in the 2025 USA Today 10Best Readers’ Choice Awards and has won multiple accolades for its premium fleet,
stylish vehicles, and global service excellence. Sixt appeals to travelers who want a touch of elegance—think BMWs, Audis, and Mercedes—without sacrificing convenience.
- Budget Car Rental has carved out a reputation for delivering solid value without sacrificing convenience. Known for its competitive pricing, Budget often undercuts rivals like Enterprise and Hertz on base rates, especially for economy
and compact cars. But it’s not just about the sticker price—Budget also offers a user-friendly mobile app, flexible fuel plans, and extended roadside assistance, making the rental experience smoother for travelers on a budget. Their fleet
includes everything from hybrids to SUVs, and they frequently run online deals and loyalty perks for repeat customers. While some extras like GPS or insurance may add to the final cost, Budget remains a go-to choice for those seeking
affordability with a touch of reliability.
- Enterprise Rent-A-Car stands out for its unmatched reliability and convenience, especially when it comes to insurance replacement rentals. With a vast network of locations across cities, airports, and even smaller towns, Enterprise
makes it easy for customers to access a vehicle when theirs is out of commission. The company partners extensively with insurance providers, body shops, and dealerships, streamlining the process through its Automated Rental Management
System (ARMS)—a platform that allows real-time coordination of pick-ups, drop-offs, and rental extensions. This integration ensures that customers stay mobile with minimal disruption, backed by Enterprise’s commitment to high-quality
service and well-maintained vehicles.
- For business travelers, National and Enterprise consistently lead the pack thanks to their tailored services and robust loyalty programs. National’s Emerald Club is a standout, offering perks like counter bypass, free rental days,
and the ability to choose any car from the Emerald Aisle, making airport pickups fast and frictionless. Enterprise, while serving a broader audience, excels in insurance replacement rentals and neighborhood accessibility, and its
Enterprise Plus program rewards frequent renters with points and upgrades. Both brands operate under Enterprise Holdings, which means they share a massive global network and often collaborate on business rental programs. Their reputation
for reliable vehicles, personalized account management, and streamlined booking systems makes them ideal for companies looking to keep employees mobile without the hassle.
- When it comes to global reach, few rental car companies rival the expansive footprints of Hertz, Avis, and Enterprise. These industry giants operate thousands of locations across North America, Europe, and other major markets,
making them especially reliable for international travelers and business professionals. These companies dominate the rental landscape in most Western countries, providing consistent service, diverse fleets, and tech-enabled booking
systems that make cross-border travel smoother.
- Enterprise boasts one of the largest global networks, with branches in airports, cities, and even smaller neighborhoods, offering everything from economy cars to luxury SUVs.
- Hertz has built a strong international presence through strategic partnerships and affiliations, allowing it to offer a wide range of vehicles and services across continents.
- Avis is known for its well-established brand and broad coverage, with rental stations in airports, urban centers, and tourist hotspots worldwide. Its Avis Preferred loyalty program adds convenience and perks for frequent renters.
- Hertz’s reputation has suffered due to a series of high-profile missteps, including a damaging false-theft scandal that led to hundreds of wrongful arrests and a $168 million settlement, as well as financial losses tied to an
overambitious investment in electric vehicles. Customers have also raised concerns about aggressive damage detection technology and subpar service, particularly around billing disputes and vehicle availability. While the company remains
a global player in the rental market, these issues have exposed serious operational flaws and eroded customer trust, signaling a need for deeper reforms and a renewed focus on transparency and service quality.
- Hertz has faced intense scrutiny and reputational damage due to a series of troubling incidents, most notably a false-theft scandal that led to hundreds of customers being wrongly accused of stealing rental cars. In many cases, renters
were arrested, jailed, and prosecuted—even though they had legally rented the vehicles. The issue stemmed from Hertz’s internal systems failing to properly record rental extensions or locate returned cars, resulting in erroneous police
reports. In December 2022, the company agreed to pay $168 million to settle 364 claims, resolving over 95% of the disputes.
- Hertz has struggled financially with its electric vehicle fleet, which proved costly and poorly timed amid shifting consumer demand and operational challenges. These setbacks, combined with ongoing customer complaints about damage
detection technology and poor service, have exposed deeper flaws in the company’s infrastructure and eroded public trust.
- Rental car prices have surged by 35% in 2024 compared to pre-pandemic levels, far outpacing the overall inflation rate of 23%, due to factors like reduced fleet sizes, supply chain disruptions, and increased travel demand. While the
industry is rebounding, prices vary widely depending on the rental company and location—major airports and tourist hubs tend to be more expensive, whereas off-airport or suburban sites may offer better deals. Despite these challenges,
the U.S. rental car market is projected to grow steadily, reaching $60.2 billion by 2034, driven by rising domestic travel, digital booking platforms, and a shift toward flexible mobility options like electric vehicles and short-term rentals.
- To determine if a car rental company is legitimate, begin by comparing prices across well-known providers—if one deal seems dramatically cheaper than the rest, it could be a red flag. Always read customer reviews on trusted platforms
to gauge service quality and spot patterns of complaints. Check for hidden fees like mandatory insurance, refueling charges, or toll packages that may not be included in the initial quote. A reputable company will clearly outline its
pricing and policies, including what insurance is offered and whether your personal or credit card coverage is accepted. Also, verify that the company has a working phone number and physical address; scam operations often avoid direct
contact or use fake listings. If the rental agency asks for payment via gift cards or refuses to accept credit cards, that’s a major warning sign1. When in doubt, stick with established brands or use trusted booking platforms to avoid
falling into a trap.
- Renting a car can offer flexibility, but it comes with a range of drawbacks that are easy to overlook. Costs can quickly add up—not just from rental fees, but also fuel, insurance, tolls, and surprise penalties for late returns or
minor damage. Rental agreements often include strict terms that hold the renter liable for any mishaps, even if the damage was pre-existing or the mechanical issue wasn’t their fault. Navigating traffic and parking in unfamiliar areas
adds another layer of stress, especially when driving a vehicle that handles differently than expected. Unlike ride-sharing or chauffeur services, rentals don’t come with a driver, leaving travelers to manage directions, road signs, and
local driving customs on their own. All of this can turn what seems like a convenient solution into a costly and complicated experience.
- Before driving off in a rental car, always conduct a thorough inspection and document any existing damage with photos or video to avoid being held liable later. Review your personal auto insurance and credit card benefits to determine
if you’re already covered, so you can skip costly duplicate insurance offered by the rental company. If you're renting an electric vehicle, plan ahead by researching charging station availability at your destination and factoring in longer
charging times compared to refueling a gas car. Finally, be cautious about syncing your smartphone to the car’s infotainment system—unless you're confident it's safe, avoid connecting to prevent exposing personal data like contacts, messages,
and location history.
- When renting a car, it's wise to steer clear of common upsells that can inflate your bill without adding real value. First, resist pressure to upgrade to a full-size vehicle unless you truly need the space—agents often exaggerate size
limitations to push pricier models. Second, don’t automatically accept rental insurance; your personal auto policy or credit card may already provide coverage, so check before you pay extra1. Third, avoid prepaying for fuel unless you're sure
you’ll return the car empty—otherwise, you’ll likely overpay for convenience. Fourth, toll packages may sound helpful, but they often come with inflated fees compared to paying tolls directly. And finally, never “just sign here” without reviewing
the contract; hidden charges and optional add-ons can sneak in if you’re not careful. A few minutes of scrutiny can save you a lot of money and frustration.
- Common issues with rental cars include pre-existing damage—such as scratches or dents—that often goes undocumented before pickup, leading to disputes or unfair charges; mechanical problems like flat tires, poor tread depth, or
malfunctioning equipment that renters may discover only after driving off; and cleanliness concerns, including stains, odors, or leftover debris inside the vehicle, which can result in unexpected cleaning fees if not reported immediately.
These recurring problems highlight the importance of inspecting the car thoroughly, documenting its condition, and addressing any concerns with the rental company before leaving the lot.
- Renting a car comes with several financial and legal risks, especially if you're not properly insured. If you decline coverage from the rental agency and your personal or employer’s auto insurance doesn’t extend to rental vehicles,
you could be held liable for the full cost of damages in the event of a collision, theft, or vandalism. This includes not just repairs or replacement of the vehicle, but also loss-of-use fees, administrative charges, and diminished value
claims—all of which can add up quickly. Additionally, if you cause an accident, you may be responsible for third-party injuries or property damage, which can lead to lawsuits or out-of-pocket settlements if you lack liability coverage.
Some credit cards offer secondary insurance, but it often excludes liability and may not cover all rental company fees. Without adequate protection, a simple fender bender could turn into a financial nightmare.
- Avoiding rental car rip-offs starts with a savvy mindset and a smartphone. A quick video and photo sweep of the vehicle—inside and out—before and after the rental can shut down surprise damage claims. Insurance upsells are another trap;
many travelers already have coverage through credit cards or personal policies, making those daily fees pure profit for the rental desk. Then come the sneaky extras: inflated fuel charges, overpriced GPS units, toll transponder fees, and
child seat rentals that cost more than the flight. Dodging these pitfalls means bringing personal gear, refueling independently, and knowing exactly what’s covered before signing anything.
- Renting a car involves navigating a maze of hidden fees—like underage driver charges, extra equipment costs, and fuel or battery penalties for electric vehicles—while also staying alert to fraud risks such as synthetic identity scams
and stolen card use. Many customers report negative experiences tied to pre-existing damage, mechanical issues, and surprise cleaning fees, making it essential to inspect the vehicle thoroughly before driving off. Syncing your smartphone
with the car can expose personal data, so it’s wise to avoid or erase connections before returning the vehicle. Electric vehicle rentals add complexity with charging logistics, unfamiliar controls, and range anxiety, especially for
first-time users. To avoid unnecessary costs, always check your existing insurance coverage before accepting add-ons, and prioritize safety checks to ensure the car is road-ready.
- Rental cars may offer convenience, but they’re not immune to headaches. One of the most frequent issues is undocumented pre-existing damage—scratches, dents, or windshield chips that weren’t noted before pickup, potentially leading to
disputes or unexpected charges. Then there are mechanical problems that surface mid-rental, from faulty brakes to warning lights, which can derail travel plans and require time-consuming exchanges. Cleanliness complaints also rank high:
vehicles sometimes arrive with lingering odors, stained upholstery, or leftover trash from previous renters. Beyond that, renters often face unexpected fees, insurance confusion, and limited vehicle availability, especially during peak
travel seasons.
- Car rental companies often charge extra for additional drivers, especially if they’re under 25, with fees varying by provider. One-way rentals, where you pick up the car in one location and drop it off elsewhere, can incur substantial
drop-off fees, particularly for cross-country trips. If you're planning to drive out of state, some companies may impose restrictions or extra charges depending on the region. And don’t forget about equipment rentals—items like GPS units,
child car seats, or ski racks often come with daily fees that add up quickly. To avoid these surprises, always read the fine print and ask for a full breakdown of charges before confirming your booking.
- Rental car insurance can feel like a maze, but it boils down to knowing what’s already in your corner. Many personal auto policies extend coverage to rentals, especially within the U.S., and several credit cards offer secondary coverage—
meaning they kick in after your primary insurance. Some premium cards even provide primary coverage, which can be a game-changer for avoiding claims on personal policies. However, coverage varies widely by card issuer and country, so checking
the fine print is essential. For those without robust personal insurance or credit card protection, the rental company’s Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) offers peace of mind. Though technically not insurance, these
waivers release renters from financial responsibility for damage or theft—except in cases like tire damage, negligence, or unauthorized drivers3. CDW/LDW can cost $15–$50 per day, but they’re often the most comprehensive and hassle-free option,
especially when traveling abroad or renting high-value vehicles.
- Rental car insurance is one of the most misunderstood (and aggressively upsold) aspects of the rental process. While rental companies offer coverage like collision damage waivers and liability protection, many consumers already have
overlapping protection through their personal auto insurance, homeowners or renters insurance, and even credit cards. Most auto policies extend coverage to rental vehicles, including liability and collision, though deductibles still apply.
Credit cards often provide secondary coverage, which kicks in after your primary insurance, and some premium cards offer primary coverage that can save you from filing a claim with your insurer. Homeowners or renters insurance may cover
stolen personal items from a rental car, but not the vehicle itself. The key is to check with your insurance provider and credit card company before accepting rental coverage—otherwise, you might end up paying for protection you already have.
- Renting a car at the airport often comes with premium location fees, also known as airport surcharges, which are added because rental companies pay to operate on airport grounds. These fees can significantly inflate the total cost of
your rental, especially when combined with other extras like insurance or equipment. While you can avoid these charges by renting from an off-airport or downtown location, doing so may require additional transportation and planning—like
taking a shuttle or rideshare to the rental office. If you're looking to save money and don’t mind a bit of extra legwork, booking away from the airport can be a smart move. Just be sure to factor in the time and cost of getting to and from
the rental site.
- Negative experiences in car rentals are surprisingly common. In fact, a recent survey found that 69% of U.S. adults reported some kind of issue during a rental, ranging from receiving a dirty vehicle to dealing with mechanical problems
or being handed a different model than the one they reserved. Some renters have encountered extreme cases, like vehicles with foul odors, leftover trash, or even infestations. Others have faced functional issues, such as flat tires or
difficulty operating basic features like windshield wipers and headlights. These problems not only disrupt travel plans but also erode trust in rental companies, making it crucial for renters to inspect vehicles thoroughly and document any
discrepancies before driving off.
- Many renters struggle with basic vehicle operations like headlights, windshield wipers, or even starting the engine, especially when driving unfamiliar models. This points to a real gap in pre-rental orientation, which is often rushed
or skipped entirely. According to the National Safety Council’s rental car checklist, renters are encouraged to familiarize themselves with essential functions—like adjusting mirrors, activating defrost, or programming GPS—before hitting
the road. Yet in practice, most rental agencies don’t offer hands-on guidance, leaving drivers to figure things out mid-trip or in poor weather conditions. Some companies are starting to address this by upgrading safety standards and adding
features like SOS buttons and built-in dash cams, but the lack of basic operational instruction remains a concern. A few minutes of walkthrough—either in person or via a quick video—could dramatically improve safety and confidence for renters.
- Synthetic identity fraud powered by AI is rapidly becoming one of the most dangerous threats to car rental companies. Criminals now use AI-generated fake IDs, which are crafted entirely from scratch using deep learning models that mimic
official credentials with alarming precision. These aren’t just altered documents—they’re photorealistic forgeries that can fool traditional verification systems like barcode scans or optical character recognition (OCR). Rental companies
are especially vulnerable because they rely heavily on digital booking and remote identity checks. Fraudsters exploit this by creating synthetic identities—combinations of real and fake information—to rent vehicles and disappear, often
leaving behind unpaid bills or stolen cars. Some platforms even offer full-service packages for generating fake IDs and selfie videos to bypass facial recognition systems. To combat this, companies are turning to AI-driven identity verification
tools that use biometric authentication, real-time fraud detection, and cross-checks with government databases. But the arms race is on—while verification tech improves, so do the tools available to fraudsters.
- Card-Not-Present (CNP) fraud is a growing menace in the car rental industry, where stolen credit card details are used to book vehicles online—without the physical card ever being presented. Because these transactions happen remotely,
rental companies have fewer tools to verify the legitimacy of the customer, making it easier for fraudsters to exploit the system. Once the booking is confirmed, the vehicle is picked up and often never returned, resulting in major financial
losses for the rental agency. Fraudsters typically obtain cardholder information—like the name, billing address, card number, CVV code, and expiration date—through phishing, data breaches, or insider theft. With this data, they can make the
transaction appear legitimate, bypassing basic security checks. By the time the fraud is detected, the vehicle is gone and the payment is reversed, leaving the rental company with no car and no compensation. To fight back, rental companies
are adopting advanced fraud detection tools, including biometric verification, real-time risk scoring, and AI-powered identity checks. But as digital booking becomes the norm, the challenge of securing these transactions without adding friction
for legitimate customers remains a delicate balancing act.
- Syncing your smartphone to a rental car’s infotainment system might seem harmless, but it can expose a surprising amount of personal data. Once connected via Bluetooth, Apple CarPlay, or Android Auto, the car may store contacts, call logs,
text messages, GPS history, passwords, and even garage codes or medical info. According to privacy experts, 57% of renters sync their phones, yet less than half remember to delete their data before returning the vehicle. That data can remain
accessible to future renters, rental staff, or even cybercriminals if not properly wiped. Unfortunately, most rental companies place the responsibility on the customer to remove their data, and few offer clear instructions or automated wiping
protocols. Some forward-thinking agencies, like Magrenta, have begun educating customers on how to manually clear infotainment systems before drop-off. But industry-wide, there's a pressing need for standardized data deletion procedures, such
as automatic resets between rentals or biometric authentication to limit access.
- Pre-existing damage is one of the most common—and frustrating—issues faced by car rental customers. Scratches, dents, chipped windshields, and other minor blemishes often go undocumented during pickup, leaving renters vulnerable to unfair
damage claims later on. Rental companies may attempt to charge for repairs unless the renter can prove the damage was already there. To protect yourself, it's essential to conduct a thorough inspection before driving off: take clear, timestamped
photos and videos of the car’s exterior and interior, including tires, mirrors, and dashboard. Create a written record of any damage and ensure it's acknowledged by the rental agent. If a claim arises, this documentation becomes your strongest
defense. Some renters have successfully disputed charges by comparing their own evidence with the company’s records, especially when the company fails to provide time-stamped proof or itemized repair invoices.
- Mechanical issues in rental cars—especially flat tires and poor tread depth—are more common than many renters realize, and they can quickly derail a trip. While rental companies are responsible for maintaining their fleets, vehicles sometimes
slip through inspections with worn tires, faulty brakes, or underinflated pressure. According to CarRentalBasics, renters are typically responsible for flat tire repairs unless they’ve purchased roadside assistance or have coverage through their
personal insurance or credit card. Even with protection plans, coverage may only include labor—not the cost of a new tire. Poor tread depth is especially dangerous, as it increases the risk of hydroplaning and blowouts, yet it often goes unnoticed
during pickup. Experts recommend inspecting tire condition before driving off, checking for visible damage, low tread, and proper inflation. If anything seems off, request a different vehicle or have the issue documented immediately.
- Cleanliness standards in rental cars have improved over the years, but issues like stains, lingering odors, pet hair, and leftover debris still crop up more often than renters would expect. Most rental companies conduct a basic cleaning
between customers—vacuuming, wiping surfaces, and removing trash—but anything beyond that, such as muddy interiors, smoke smells, or sticky residue, can trigger hefty cleaning fees, sometimes up to $400–$450 depending on the company. While
renters aren’t expected to deep-clean the vehicle, they are typically required to return it in a reasonably clean condition, similar to how it was received. Documentation is key: taking photos of the interior at pickup can help dispute unfair
charges later. Some companies are tightening standards, especially for luxury or long-term rentals, but enforcement remains inconsistent across locations.
- Charging time is one of the biggest logistical challenges when renting an electric vehicle (EV), especially for longer trips. Even with Level 3 fast chargers, which can add 10–20 miles of range per minute, you're still looking at 20–40 minutes
for a substantial recharge depending on the vehicle and battery level. In contrast, filling up a gas tank takes just a few minutes. This time difference means trip planning becomes essential. Renters need to factor in not just where charging
stations are located, but also how long they’ll need to wait—especially if chargers are occupied or slower than expected. Apps like PlugShare and ChargeHub can help locate stations and estimate wait times, but they don’t eliminate the need for
proactive scheduling. Some rental companies, like Avis and Budget, now offer guides to help renters plan charging stops and understand EV range limitations.
- Charging network access is one of the biggest logistical hurdles for EV renters. Unlike gas stations, which are nearly everywhere, EV charging stations are unevenly distributed, especially in rural areas or smaller towns. This means renters
often need to rely on dedicated apps or maps to locate available chargers, check real-time status, and plan their routes accordingly. Apps like PlugShare and ChargeFinder are popular tools that help users filter by charger type (Level 2 vs. DC
fast charging), network (Tesla, ChargePoint, EVgo, etc.), and availability. They also include user reviews, which can flag broken or unreliable stations. Some rental companies offer EV-specific guidance, but many still leave renters to figure
it out on their own. Without proper planning, renters risk range anxiety, delays, or even being stranded.
- If someone crashes into a rental car while it's in use, the at-fault party is generally responsible for the damages. If the other driver caused the accident, their liability insurance should cover the cost of repairs to the rental vehicle,
as well as any related expenses like towing or loss-of-use fees charged by the rental company. However, this process can take time, and renters may need to pay upfront and seek reimbursement later. If the renter is at fault, then personal auto
insurance, rental car insurance, or credit card coverage—if applicable—would typically handle the damages. Without coverage, the renter may be liable for the full cost, including administrative fees and diminished value. In cases involving
uninsured or underinsured drivers, the renter’s own uninsured motorist coverage may kick in, depending on the policy and state laws.
- The rental car company is typically responsible for breakdowns caused by mechanical failure, as long as the issue wasn’t due to renter negligence. If the car breaks down because of wear and tear, faulty equipment, or poor maintenance, the
company is expected to provide assistance, such as towing, repairs, or even a replacement vehicle2. However, if the breakdown results from reckless driving, unauthorized use, or ignoring warning signs, the renter may be held liable for damages.
Most rental agreements include roadside assistance, but coverage varies—some plans only cover towing, while others may include flat tire service, jump-starts, or lockout help. It’s smart to review your rental contract and insurance options before
hitting the road, so you know exactly what’s covered and what steps to take if something goes wrong.
- Responsibility for a flat tire on a rental car usually falls on the renter—unless there's coverage in place. Most rental agreements state that tire damage is the renter’s responsibility, meaning repair or replacement costs come out of pocket
unless the renter has purchased roadside assistance from the rental company or has coverage through a personal auto insurance policy or credit card benefits. Even with roadside assistance, coverage often includes labor (like towing or changing
the tire), but not the cost of a new tire itself. Some protection plans may cover partial costs, but limits vary by company—for example, Fox Rent A Car caps tire repair coverage at $400.
- Tampering with a GPS tracker in a rental car—whether by removing it, blocking its signal, or disabling it through the vehicle’s system—is not recommended and may be illegal. Rental companies use GPS tracking primarily for fleet management,
theft prevention, and ensuring contract compliance. While some renters may feel uneasy about being tracked, interfering with these devices can violate the rental agreement and potentially lead to fines, legal action, or even criminal charges.
Methods like physically removing the tracker, using GPS jammers, or resetting the car’s infotainment system have been discussed online, but these actions can damage the vehicle or disrupt its systems. More importantly, they often breach terms
of service and privacy laws, especially if the tracking is disclosed in the rental contract. If privacy is a concern, the best course of action is to ask the rental company directly about what tracking technologies are in use and what data is
collected. Transparency is key—and so is staying on the right side of the law.
- While major rental car companies like Enterprise and Hertz don’t typically install hidden cameras inside their vehicles, the possibility—though rare—can’t be entirely ruled out. Most surveillance equipment, if present, is limited to dashcams
or GPS trackers used for safety and fleet management, not for monitoring passengers. Interior-facing cameras are generally reserved for commercial or pilot-use vehicles and must comply with strict privacy laws, which often require clear disclosure
and consent. With growing concerns around in-vehicle tech, transparency is key, and any undisclosed recording could lead to serious legal consequences.
- Enterprise Rent-A-Car does not typically install interior surveillance cameras in its rental vehicles, though some cars may be equipped with dashcams or GPS tracking systems for fleet management, safety, or theft prevention. Interior-facing
cameras that record passengers are rare and usually limited to special-use vehicles or pilot programs, and any such monitoring would require clear disclosure due to privacy laws. While Enterprise’s policies may vary by location and vehicle type,
the company generally avoids routine in-cabin surveillance, focusing instead on external tracking technologies.
- Detecting hidden cameras in a car takes a mix of observation, curiosity, and a few handy tools. Start by inspecting areas like the edges of seats, underside of the dashboard, and behind the glove compartment—these are common hiding spots for
discreet devices. Look for unusual protrusions, magnetic modules, or loose wiring that doesn’t seem to belong. A flashlight can help spot reflective lenses or metallic glints that might indicate a camera. Listening closely in a quiet environment
may also reveal faint buzzing or clicking sounds, which some recording devices emit while operating. For a more thorough sweep, consider using an RF detector or bug scanner, which can pick up signals from active surveillance equipment. If anything
seems suspicious or out of place—especially in a rental or shared vehicle—it’s worth investigating further or consulting a professional.
- While rental companies don’t expect a showroom finish, they do require that cars be returned in reasonably clean condition. That means no trash, no major spills, and definitely no lingering odors like smoke or excessive pet hair. A quick
tidy-up—removing personal items, wiping down surfaces, and maybe a light vacuum—is usually enough to avoid cleaning fees. However, if the car comes back with heavy dirt, stains, or smells that require professional detailing, expect extra charges.
Policies vary by company, so checking the rental agreement is key, especially if the trip involved pets, beach sand, or muddy adventures.
- Subscription-based car rental models come with both advantages and drawbacks, depending on the user's needs and preferences. For those who need long-term access with flexibility, subscriptions could be a great fit. But for short-term use
or budget-conscious drivers, traditional rentals or leasing might be better. There are pros and cons of these subscription-based car rental models.
- Pros
- Flexibility – Users can switch between different vehicles without long-term commitments.
- All-inclusive pricing – Monthly fees often cover insurance, maintenance, and roadside assistance, reducing unexpected costs.
- No depreciation worries – Unlike car ownership, users don’t have to worry about the vehicle losing value over time.
- Access to newer models – Subscription services often offer access to modern, well-maintained cars, including luxury and electric options.
- Cons
- Higher cost vs. traditional rentals – Subscription models tend to be more expensive than short-term rentals or leasing.
- Limited availability – These programs are not as widely available as traditional car rental services.
- Mileage restrictions – Many subscriptions impose limits on mileage, leading to extra fees for high usage.
- Less customization – Users may have fewer options to customize a vehicle compared to buying or leasing.
- Buying a car from a rental company has evolved from a risky gamble into a savvy move for many shoppers. These vehicles are typically well-maintained under strict service schedules, come with lower price tags, and are often sold through
no-haggle programs that include limited warranties, rent-to-own options, and flexible return policies. While higher mileage and signs of wear are common, rental fleets tend to feature newer models with modern tech and safety features.
Though resale value may be lower due to multiple previous drivers, the overall package can offer solid value—especially for those who prioritize reliability and affordability over pristine condition.
- Several rental car companies have embraced subscription-based models to offer more flexible alternatives to traditional rentals. These programs cater to customers who want long-term flexibility
without the commitment of ownership. For example,
- Hertz My Car – Hertz launched a subscription service allowing customers to choose from different tiers, starting at $599 per month, which includes maintenance, roadside assistance, and insurance.
- Subscribe with Enterprise – Enterprise introduced a subscription program in 2019, offering access to over 20 makes and models, with the ability to switch vehicles up to four times per month.
- Sixt+ – Sixt offers a subscription service where customers can rent cars on a month-to-month basis, with insurance and maintenance included.
- Loopit – Some rental companies have partnered with Loopit, a platform that helps businesses integrate subscription models into their existing rental services.
- Rental car companies have transformed significantly in the modern era, adapting to technological advancements and shifting consumer preferences. Digital transformation, airport expansion,
ride-sharing competition, subscription-based models, and sustainability efforts are some key developments. The industry continues to evolve, blending tradition with innovation to stay
relevant in a rapidly changing mobility landscape.
- Digital Transformation – The industry moved from traditional counter-based rentals to online booking platforms and mobile apps, making reservations more convenient.
- Airport Expansion – Rental companies strategically placed their services at airports, linking car rentals with air travel for seamless transportation.
- Ride-Sharing Competition – The rise of Uber and Lyft disrupted the market, pushing rental companies to offer more flexible options like hourly rentals and app-based services.
- Subscription-Based Models – Some companies introduced car subscription services, allowing customers to access vehicles without long-term commitments.
- Sustainability Efforts – Many rental fleets now include hybrid and electric vehicles, responding to environmental concerns and regulatory changes.
- Early rental car companies emerged in the 1910s and 1920s, shaping the industry into what it is today. Joe Saunders (1916), Walter L. Jacobs (1918), and Sixt (1912) are some key pioneers of rental car companies.
The industry gained momentum after World War II, with companies like National Car Rental (1947), Europcar (1949), Enterprise Rent-A-Car (1957), Thrifty Rent A Car (1958), and Budget Rent a Car (1958) entering the market.
- Joe Saunders (1916) – Often credited as the first rental car entrepreneur, Saunders started renting out a Ford Model T in Omaha, Nebraska. His business expanded to 56 cities by 1926 before being acquired by Avis in 1955.
- Walter L. Jacobs (1918) – Another early competitor, Jacobs launched his own rental business with 12 Model T Fords in Chicago. His company was acquired by John Hertz in 1923, leading to the formation of Hertz Rent-A-Car.
- Sixt (1912) – In Germany, Martin Sixt founded a rental company with just three cars, which later grew into one of Europe's largest rental brands.
- The history of rental cars dates back to the early 20th century. The earliest known example of cars being offered for rent was in 1906. One of the first rental car businesses was started by Joe Saunders in 1916,
who rented out a Ford Model T in Omaha, Nebraska. He charged 10 cents per mile, using a mileage meter attached to the car. By 1925, his company had expanded to 21 states. Another early competitor was Walter L. Jacobs,
who started renting out Model T Fords in 1918. His business was later acquired by John Hertz in 1923, leading to the creation of the Hertz rental car company. In Britain, car rental began with Godfrey Davis in 1920,
which was later acquired by Europcar in 1981. The industry grew rapidly after World War II, with major companies like National Car Rental (1947), Europcar (1949), Enterprise Rent-A-Car (1957),
Thrifty Rent A Car (1958), and Budget Rent a Car (1958) emerging. Today, rental cars are a global industry, serving travelers, businesses, and individuals in need of temporary transportation.
- Department of Motor Vehicles (DMV) maintains a database of drivers and their point balances.
The DMV adds demerit points to your record if you are convicted of a moving violation. The number of points depends on the severity of the violation. In most the U.S. states, moving violations are classified
as either three point violations, four point violations or six point violations. A motorist starts with a clean slate: 0 points. A safe driving point is added for every calendar year that a motorist holds a
valid state license and does not incur any moving violations or suspensions. The point balance is +1 after the first year. It goes to +2 the second year when a motorist continues driving without incident.
A maximum of 5 safe driver points can be earned. A +5 point balance is as good as you can have. Demerit points will be removed from the state DMV record 2 years from the date of the offense, but the length of
time the conviction will remain on the state driving record depends on the specific offense, and could be as short as three years or as long as permanently.
| Violation |
Points |
| Failure to observe traffic signals (e.g.; red light) |
3 |
| Speeding 1-9 mph above the posted speed limit |
3 |
| Illegal turn (e.g.; U-turn) |
3 |
| Reckless driving |
4 |
| Speeding 10-19 mph above the posted speed limit |
4 |
| Unsafe passing |
4 |
| Failure to yield right-of-way |
4 |
| Tailgating |
4 |
| Failure to obey railroad crossing signal |
4 |
| Driving Under the Influence (DUI) |
6 |
| Speeding 20 mph above the posted speed limit |
6 |
| Speeding in excess of 80 mph |
6 |
- Traffic deaths are rising dramatically in the U.S.; more than 40,000 people are killed
on U.S. roads each year, and tens of thousands more are seriously injured.
- New York is the most expensive state for car insurance, with an average annual cost of $4,770 for full coverage while Idaho is cheapest state, with an average annual cost of $340 for minimum coverage (as of July 2024);
these rates are based on various factors, including age, type of car, driving history, credit, liability coverage, uninsured motorist coverage, and collision/comprehensive insurance.
- When it comes to auto insurance, to get low rates with the protection you need, there some common ways to get car insurance discounts and customer incentives:
- Having a good and clean driving record;
- Insuring multiple cars or have multiple polices (e.g.; life insurance, homeowner insurance policy plus auto insurance) with the same insurance company;
- Driving car that is equipped with safety equipment like anti-theft devices and anti-lock brakes, factory-installed air bags, and passive restraint;
- Informing your insurance company of your long vacation/trip or health issues, because of which you do not plan to drive your car for 90 consecutive days or more;
- Let your insurance company know if you have a family member (e.g.; son, daughter) who doesn’t have access to a car while at a college.
- The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a
specific outstanding toll amount, it's a text phishing scam. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click
“Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification. The Toll Roads do not send text messages to non-accountholders.
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